Privacy Policy

📅 Last Updated: January 1, 2026

Welcome to 786bt. We are committed to protecting the privacy and security of every player who accesses our platform. This Privacy Policy describes in detail the types of personal information we collect, the purposes for which we process that information, the parties with whom we may share it, and the rights you hold regarding your own data. By registering an account or continuing to use the 786bt platform, you acknowledge that you have read, understood, and agreed to the practices described in this policy.

This policy applies to all users of 786bt who are based in Bangladesh or who access our services from Bangladesh. We are particularly mindful of obligations around data collected from players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across the country. If you have any concerns about your data at any time, please contact us at the details provided at the end of this document.

1. Information We Collect

To provide you with a safe, reliable, and personalised gaming experience, 786bt collects several categories of personal and non-personal information. We collect only what is reasonably necessary to operate our services effectively and to comply with applicable obligations. The categories of data we may collect include:

• Identity information — full name, date of birth, nationality, and government-issued identification documents required for account verification.
• Contact information — email address, mobile phone number, and residential address in Bangladesh.
• Financial information — payment method details such as bKash, Nagad, or Rocket mobile wallet numbers, transaction histories, deposit and withdrawal records.
• Technical information — IP address, browser type and version, device identifiers, operating system, referring URLs, and session data collected automatically when you use our website.
• Usage information — gaming preferences, betting history, bonus usage, pages visited, time spent on the platform, and customer support interactions.

We do not knowingly collect personal information from persons under the age of 21. If we become aware that we have inadvertently collected data from a user under 21, we will delete that information promptly. 21+ only.

2. How We Use Your Information

786bt processes your personal data only for legitimate purposes that are necessary to operate, maintain, and improve our gaming platform. Specifically, we use your information for the following purposes:

• Account management — creating and administering your player account, verifying your identity, and ensuring you meet our minimum age requirement of 21 years.
• Service delivery — processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and providing access to games including cricket betting, live casino, slots, and crash games.
• Fraud prevention and compliance — monitoring account activity for suspicious behaviour, preventing money laundering, and fulfilling obligations required by applicable law.
• Customer support — investigating complaints, responding to enquiries, and resolving disputes raised through our support channels.
• Marketing and personalisation — sending you relevant promotional offers, bonus notifications, and updates about new games or features, subject to your communication preferences.

3. Disclosure of Your Information

786bt does not sell or rent your personal data to third parties. We may, however, share your information with carefully selected partners and service providers solely to the extent necessary to deliver our services. Disclosures are limited to the following circumstances:

• Payment processors — to facilitate deposits and withdrawals through approved payment gateways operating in Bangladesh.
• Identity verification and KYC partners — to verify player identity and age in accordance with responsible gaming obligations.
• Technology and infrastructure providers — hosting, security, and analytics partners who process data on our behalf and are bound by strict confidentiality agreements.
• Legal and regulatory authorities — where we are required by applicable law, court order, or regulatory obligation to disclose your information.

Any third party that receives your data is required to handle it in accordance with applicable data protection standards and may only use it for the specific purpose for which it was disclosed.

4. Cookies and Tracking Technologies

786bt uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device when you visit our website. They help us remember your preferences, keep you logged in securely, and understand how players navigate the site so we can continue to improve it. We use both session cookies (deleted when you close your browser) and persistent cookies (retained for a set period to remember your settings).

You may control cookie settings through your browser. Disabling certain cookies may affect the functionality of the 786bt platform — for example, you may be required to log in each time you visit. We do not use cookies to track your activity on other websites or to serve third-party advertising.

5. Payment Data and Financial Security

All financial transactions on the 786bt platform — including deposits via bKash, Nagad, Rocket, and Upay, as well as card payments via Visa and Mastercard — are processed through secure, encrypted channels. We do not store full card numbers, CVV codes, or complete mobile banking PINs on our servers. Payment data is handled by our vetted payment partners who maintain their own rigorous security standards.

We use SSL encryption across our entire platform to protect data in transit. Our systems are monitored around the clock to detect and respond to any anomalous activity. If you suspect any unauthorised access to your 786bt account, you should contact us immediately at the email address provided in the Contact Us section below.

6. Data Retention

786bt retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy. In practice, this means that account data is retained for the duration of your active account relationship with us plus a reasonable period thereafter to handle any outstanding disputes, fulfil our record-keeping obligations, or comply with requirements imposed by applicable law.

Transaction records and financial data may be retained for a longer period where required by applicable financial regulations. When your data is no longer required, we will delete or anonymise it in a secure manner. You may request deletion of your account and associated data at any time subject to our retention obligations.

7. Your Rights

As a user of 786bt, you have specific rights in relation to the personal data we hold about you. We take these rights seriously and will respond to any legitimate request promptly. Your rights include:

• Right of access — you may request a copy of the personal data we hold about you at any time.
• Right to rectification — if any of your personal information is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure — subject to our legal and regulatory retention obligations, you may request that we delete your personal data.
• Right to object — you may object to the processing of your data for marketing purposes at any time by contacting our support team.
• Right to data portability — you may request your data in a structured, commonly used, machine-readable format where technically feasible.

To exercise any of the above rights, please contact us using the email address provided in the Contact Us section at the end of this document. We will acknowledge your request within 3 business days and aim to resolve it within 30 days.

8. Security of Your Data

786bt takes the security of your personal data seriously. We implement a range of technical and organisational security measures designed to protect your data against unauthorised access, loss, alteration, or destruction. These measures include industry-standard SSL/TLS encryption for all data transmitted between your device and our servers, firewalls, intrusion detection systems, and strict access controls limiting which staff members can view sensitive data.

Notwithstanding these measures, no system connected to the internet can guarantee absolute security. If you become aware of any security incident affecting your account, please notify us immediately. We will investigate promptly and, where required, notify affected users and relevant authorities in accordance with our incident response procedures.

9. Changes to This Privacy Policy

786bt reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, applicable law, or the services we offer. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered players by email or via an in-platform notification. Your continued use of the 786bt platform after any such changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 786bt handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available 24 hours a day, 7 days a week to assist players across Bangladesh.

Email: [email protected] — Please include your registered username and a brief description of your query so we can assist you as quickly as possible.